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Account Manager (Dealer)

Location United States - Orlando Company Currencies Direct

The Company

At Redpin, our mission is to bring global citizens and businesses together by simplifying life's most important payments. Our world-class payments network and human-centric customer service touches a vast global community across 15,000+ partners, 235 territories and two flagship brands, Currencies Direct and TorFX.

Our B2B solutions are designed to streamline transactions and enhance user experience across the globe

Currencies Direct is a leading non-bank providers of currency exchange and international payment services. Since 1996 we’ve helped thousands of customers exchange billions in currency.

The Role

We’re now seeking a FX dealer / Account manager for our office in Orlando. Our dealers work directly with our customers helping with their enquiries, facilitating the registration process and managing their currency requirements.

What You'll Do

  • Following up customer enquiries, helping new customers through the registration process, managing their currency requirements.
  • Nurturing existing customer relationships to encourage repeat sales and increase clients’ lifetime value.
  • Manage a book of warm clients (over 100) and updating them on market and trading conditions in the currency market

What You’ll Need

  • A bachelor’s degree in a finance or business related field
  • Superb interpersonal skills and a great telephone manner
  • Appropriate experience working in a telephone-based sales role
  • Excellent organizational skill
  • Excellent communication skills
  • Previous customer service experience, ideally within financial services
  • A good approach to business development/ upselling a service

Bonus Points

  • Previous experience at a bank or other large financial services institution

What else do I need to know?

You’ll be based in our Orlando head office, working Monday – Friday. After 6 months will be able to work 2 days per week from home.

Benefits

  • 22 days of paid vacation plus 7 national holidays throughout the year
  • Health Insurance
  • 401k
  • Gym Membership

We welcome people from all backgrounds who seek the opportunity to help build a future where we connect the dots for international property payments. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world of PropTech forward, together.

Redpin, Currencies Direct and TorFX are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

 

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